Whizz Pulse launch — Arabic-first call analysis

• Core pipeline live: upload a recorded call → best-in-class transcription with speaker diarization and word timestamps (90+ languages, Saudi and Egyptian Arabic natively) → PII redaction → frontier AI analysis.
• Per call: summary, sentiment overall and per speaker, topics, pain points and service gaps, predicted CSAT, escalation and churn risk, compliance flags.
• Explainable auto-QA: a weighted scorecard (six default criteria, editable) where every score cites verbatim quotes from the transcript; low-confidence scores are flagged for human review. 100% of calls scored, not a sample.
• Agent coaching rewrites — what was said, a better phrasing, and why — generated from the agent's actual lines.
• Emails, card numbers and long digit strings are scrubbed from transcripts before any analysis model sees them.
• Bulk upload in the dashboard plus a REST API with webhooks and usage metering; failed jobs refund automatically.
• Usage pricing from day one: no seat fees, and a 14-day trial with 200 calls free.