Priced per call,
not per seat.
Whizz Pulse scores 100% of your recorded customer calls — full analysis, API access, and no per-seat fees on every tier. The only thing you choose is volume.
Pricing on request.
Whizz Pulse is priced per analyzed call and tailored to your volume — no per-seat fees, API on every tier, and a 14-day trial with 200 free calls. Our sales team will quote your exact numbers.
Starter
On request
5,000 calls included / mo
usage-priced per analyzed call
quoted for your volume
- Full analysis on every call — transcript, summary, sentiment, topics
- Weighted QA scorecard with quotes cited from the transcript
- Coaching rewrites, predicted CSAT, escalation & churn risk
- PII redaction before analysis
- REST API, webhooks & usage metering
One support queue, finding its baseline. Every call scored from day one.
Growth
Most popularOn request
25,000 calls included / mo
usage-priced per analyzed call
quoted for your volume
- Everything in Starter
- Sized for BPO floors and multi-client queues
- Priority support
Contact centers and BPO floors running multiple queues or clients.
Scale
On request
150,000 calls included / mo
usage-priced per analyzed call
quoted for your volume
- Everything in Growth
- Built for multi-site, multi-country operations
- Hands-on onboarding for your QA program
Multi-site operations where QA coverage is written into the contract.
Enterprise
On request
at 1M+ calls a year
custom agreement & controls
- Everything in Scale
- Data residency options
- SSO, DPA & procurement support
- Dedicated support
A million-plus calls a year, with the controls procurement asks about.
Every plan starts with a 14-day free trial — 200 analyzed calls included. Pricing is quoted per agreement.
Add-ons & the fine print.
Real-time add-on
on request per audio minute
Live-call analysis as it happens, metered per minute on top of your plan — available on any tier.
Fair use
8 min / billed call
One billed call covers up to 8 minutes of audio. A 20-minute recording bills as three calls.
Overage
plan rate per extra call
Past your included volume, extra calls bill at your plan's posted per-call rate. Analysis never pauses mid-month.
Free trial
200 calls · 14 days
The full product with API access. The trial ends at 200 analyzed calls or 14 days, whichever comes first.
Seats
∞ no per-agent fees
QA leads, team leads, ops, your clients — invite everyone. We meter calls, never the people reading the results.
API access
every tier REST + webhooks
The API, webhooks, and usage metering ship from Starter up. Integration is never an enterprise upsell.
Straight answers.
What counts as one analyzed call?+
One uploaded recording of up to 8 minutes of audio. Longer recordings bill as multiple calls under fair use — a 20-minute call counts as three. Every billed call gets the complete output: diarized transcript, summary, sentiment, topics, pain points, coaching rewrites, risk predictions, and the weighted QA scorecard.
Which languages do you support?+
More than 90, with speaker diarization and word-level timestamps. The analysis is written in the language of the call — an Arabic call produces an Arabic scorecard, coaching notes included.
How accurate is the Arabic QA?+
Arabic is what we built for first, not a checkbox. Speech recognition handles Saudi and Egyptian dialects natively rather than routing through English, every scorecard line cites the exact quote it scored from the transcript, and low-confidence scores are flagged for human review instead of guessed silently. You can audit any number back to the words that produced it.
Do you make calls to our customers?+
No — never. Whizz Pulse analyzes recordings of conversations that already happened between your agents and your customers. It places no calls, sends no messages, and never contacts anyone on your behalf.
What happens to personal data inside recordings?+
PII redaction is a built-in pipeline step: after transcription, identifiers such as names, phone numbers, and card numbers are redacted before the analysis stage sees the text. Your recordings stay yours — we are security-first by design, and Enterprise can add in-region data residency and a DPA on request, scoped per contract.
How does the free trial work?+
Every workspace starts with 14 days and 200 analyzed calls, free — the full product, API included. Upload real recordings, wire up the webhooks, put the scorecards in front of your QA team. The trial ends at 14 days or 200 calls, whichever comes first.
Can I cancel anytime?+
Yes. Plans are month to month with no long-term lock-in. Upgrades apply immediately, downgrades and cancellations at the next billing cycle, and you keep access until the period ends. Your transcripts and scorecards remain exportable through the API.
Is the API available on every tier?+
Yes — REST API, webhooks, and usage metering ship on every plan, including the trial. Usage pricing means the API is not an enterprise upsell; it is the same metered product whether calls arrive from the dashboard or from your stack.
Your next 200 calls, analyzed free. Do the math after.