One call,
analyzed end to end.
A Saudi-dialect support call goes in. Minutes later: a diarized transcript, PII scrubbed, a weighted QA scorecard with the exact quotes that earned each score, and coaching rewrites for the agent. Press play to watch the run.
Scripted replay · sample call · no live processing, no login
- Upload
- Transcribe
- Redact
- Analyze
- Score
sample-call-riyadh.wav
0:58 · Arabic (Saudi) · diarized
Transcript
Press play to run the replay.
Auto-QA scorecard
Every score cites the exact words that earned it.
—
The same five steps run on every call.
This replay compresses minutes into seconds. In production the pipeline is identical — and it runs on 100% of your calls, not a 2% QA sample.
01
Upload
Drop recordings in the dashboard or POST them to the REST API — batches welcome.
02
Transcribe
Best-in-class speech recognition: diarized speakers, word timestamps, 90+ languages — Saudi and Egyptian Arabic natively.
03
Redact
Emails, card numbers and long digit strings are scrubbed before any analysis model sees the text.
04
Analyze
Frontier AI reads the call: summary, sentiment per speaker, topics, pain points, risks, coaching rewrites.
05
Score
A weighted scorecard with verbatim cited quotes — low-confidence scores are flagged for human review.
Now run it on your own calls.
14-day trial, 200 calls free. Usage-priced — you pay for calls analysed, never for users.